An Internal Server Error (error codes: 1001, 1002, 1003, 1004) indicates a general issue on the Softdrive web server, or more commonly, with one of our third-party providers. These errors are treated as high priority and are typically resolved within an hour of detection.
If you encounter this error, please open a support ticket by emailing support@softdrive.co. Be sure to include as many details as possible — such as screenshots, exact error messages, and the steps you took before the issue occurred.
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