User Onboarding guide

Log In to the Softdrive Dashboard (Softnet)

Overview

This article explains how VDI administrators log in to the Softdrive dashboard (Softnet) to manage computers, users, and environment settings.


Applies To

  • Softdrive Platform

  • Softnet Administration Portal

  • VDI Administrators


Prerequisites

  • Administrator account in Softdrive

  • Valid login credentials (email/password or SSO)

  • Access to authentication method (e.g., mobile device for 2FA)


Procedure

Step 1: Open the Softdrive Dashboard

  1. Go to:
    https://softnet.softdrive.co

  2. Click Login in the top-right corner




Step 2: Enter Administrator Credentials

  1. Enter your administrator login credentials

  2. Select your authentication method (if applicable):

    • Email and password

    • Microsoft SSO

    • Other configured provider



Step 3: Complete Two-Factor Authentication (if enabled)

  1. Enter your verification code or approve the authentication request



Step 4: Access the Dashboard

  1. After logging in, you will be redirected to the Softnet dashboard

  2. From here, you can:

    • Manage computers

    • Assign users

    • Configure settings



Validation / Expected Result

  • You are successfully logged into Softnet

  • Administrative controls and navigation are visible

  • You can access and manage your Softdrive environment


Troubleshooting

If you cannot log in:

  • Verify administrator credentials are correct

  • Confirm 2FA authentication is completed

  • Ensure your account has admin permissions

  • Try logging in via a different browser or network


Escalation

If the issue persists:

  • Contact your internal system administrator (if applicable)

  • Or contact Softdrive Support: support@softdrive.co