Not able to release my computer from the Softdrive Launcher

Overview

When releasing the computer from the Softdrive Launcher is not  responding, there is a workaround for this. 


Common Causes

This is a rare issue which will happen whenever you have many apps open on your machine or mane browser tabs.


Troubleshoot

The workaround is to release it from your softnet portal. 

1) Log in to the Softdrive Dashboard


2) Navigate to the Computers and access your computer overview page. and click on the username. 




3) Unselect the user so that the computer is unreleased.


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