User Onboarding guide (16)

Overview Softdrive allows you to use your local printer within your virtual machine. Once you log in to your Softdrive session, your local printers are automatically available. Applies ToSoftdrive Virtual MachinesLocal Printer RedirectionPrerequisitesPrinter is powered on and fully functionalPrinter is installed and working on your local machinePrinter is connected...

OverviewCivil 3D is a resource-intensive application, and performance can be impacted in virtual desktop environments due to graphics rendering, automatic rebuilds, and large datasets.The following optimizations can help improve responsiveness and reduce lag when using Civil 3D in Softdrive.Recommendation: Apply these changes one at a time and test performance after each adj...

Overview This article explains how to download and install the Softdrive client from the Softdrive dashboard. It also shows what to expect after installation and how to sign in. Applies ToSoftdrive ClientWindows 10Windows 11macOSLinuxPrerequisitesA Windows 10 or Windows 11 computerLocal administrator privileges to install softwareA valid Softdrive user accountProce...

Overview This guide explains how to connect to Softdrive from a new computer by downloading the client, installing it, and accessing your virtual desktop. Procedure Download Softdrive  Go to: https://www.softdrive.co/download  Download the Softstream Client for your operating system  Supported platforms include Windows, macOS, iOS...

OverviewThis guide explains how to install and connect to Softdrive on macOS using the App Store version of the Softdrive client.Once installed, users can sign in with their Softdrive credentials or Single Sign-On (SSO) and launch their assigned virtual machine.Applies TomacOS devicesSoftdrive Client for macOSUsers connecting to Softdrive virtual machinesPrerequisitesmacOS 1...

OverviewYou can report issues to the Softdrive Support team using multiple methods, including directly from the Softdrive overlay, through the web support portal, or by email.Providing detailed information about the issue helps the Softdrive team diagnose and resolve problems more efficiently.Applies ToSoftdrive Virtual MachinesSoftdrive OverlaySoftdrive LauncherUsers report...

OverviewThis article explains how to reset your Softdrive password using the “Forgot Password” option from the login page.If you no longer remember your password or cannot access your account, follow the steps below to create a new password securely.Applies ToSoftdrive user accountsSoftnet login portalUsers unable to sign in with their current passwordPrerequisitesAccess to ...

OverviewThis article explains how new users register and log in to the Softdrive Dashboard after receiving an invitation. It walks through the full process from invitation email to accessing your assigned Softdrive Computer.Applies ToSoftdrive PlatformSoftnet Portal (Dashboard)End UsersPrerequisitesA valid Softdrive invitation email from your organizationProcedureStep 1: Acc...

Overview AutoCAD may experience reduced performance in virtual desktop environments due to GPU acceleration, rendering methods, and UI features optimized for local hardware.  The steps below can help improve responsiveness and stability when using AutoCAD in Softdrive. Applies ToAutoCAD on Softdrive Virtual MachinesUsers experiencing lag, slow rendering, ...

OverviewThis article explains how VDI administrators log in to the Softdrive dashboard (Softnet) to manage computers, users, and environment settings.Applies ToSoftdrive PlatformSoftnet Administration PortalVDI AdministratorsPrerequisitesAdministrator account in SoftdriveValid login credentials (email/password or SSO)Access to authentication method (e.g., mobile device for 2...