User Onboarding guide (16)

OverviewThis article guides users through troubleshooting connection issues with their Softdrive computer.Troubleshooting Check If Your Softdrive computer Is shut offOpen the Softdrive Web Dashboard.Go to the Computer section and choose the computer.On the computer overview page you will have a "Quick actions" Section. If you see the option that says "Power On" tha...

OverviewThe Softdrive User Dashboard is your central hub for managing your cloud desktop environment. The dashboard gives you a full view of the Softdrive computers assigned to you and provides easy access to all key settings and resources.ProcedureLoginGo to https://softnet.softdrive.co/ and click Login.Log in using your credentials.Once logged in, you will be directed to y...

OverviewThis is a quick start guide to help a new user access and begin working on their Softdrive vPC.  For users who have already been registered to Softdrive by their IT administration go to step 5.The user will receive an email with instructions to register for Softdrive by their IT administrator.Follow the instructions to register onlineDashboard Signup and Login&n...

OverviewThe Softdrive Desktop launcher is a cross-platform application available for Windows, macOS, and Linux that allows users to securely access their Softdrive vPC's from a local computer.Users can sign in using multiple authentication methods, including email and password, Microsoft Single Sign-On (SSO), Cognito, or Okta, depending on how their organization is configure...

OverviewThe Softdrive Desktop Launcher is a cross-platform application available for Windows, macOS, and Linux that allows users to securely access their Softdrive virtual machines (vPCs) from a local computer. :contentReference[oaicite:0]{index=0}Users can authenticate using multiple sign-in methods including:Email and passwordMicrosoft Single Sign-On (SSO)CognitoOktaOnce a...

OverviewThe Softdrive Overlay, also referred to as the Settings Button, provides quick access to session controls, display options, connection analytics, and streaming quality settings while connected to a Softdrive virtual machine.The overlay is designed to help users quickly troubleshoot connectivity or performance issues and customize their streaming experience without di...