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OverviewThis guide will help IT administrators access and manage the Softdrive dashboard which is also called Softnet.  Create your organizationSet up your organization in SoftdriveAdmin completes the Registration onlineDashboard Signup and Login User receives a confirmation emailAdmin User now has access to the Softnet dashboardDashboard - Logging In Manage h...

Connection & Login Issues “Connecting to your Computer” screen frozen   Contact Softdrive Support when selecting my phone   Trying to provision a new Cloud PC for a user but…   Unable to log into Softdrive Virtual Machine   Softdrive screen completely frozen   Why does my Softdrive computer lag when screen…  &nb...

OverviewThis article provides a categorized index of Softdrive error codes to help quickly identify and resolve connection issues.Errors are grouped by session phase (Connect, Handshake, Stream, Keep Alive) so you can determine where the failure occurs and take the appropriate action.Use this page to:Identify the error codeUnderstand the causeNavigate to detailed troubleshoo...

Preparing the OCI Tenancy   VPN IPSec/Site-to-Site Tunnel   Preparing the Softdrive Environment   Signup and login       Hosts       Organization Settings       Invoices   Configuring Templates (OS Images)   Standalone computer...

OverviewThis article explains how to configure Okta SCIM 2.0 provisioning for Softdrive. SCIM provisioning allows Okta to automatically create, update, and deactivate users in Softdrive.Note: SCIM is used for user lifecycle management and does not provide Single Sign-On (SSO). Okta SSO must be configured separately if users will authenticate with their Okta credentials.Appli...

OverviewThis article explains how to allowlist Softdrive components in Microsoft Defender Antivirus and Microsoft Defender for Endpoint.Microsoft Defender may occasionally identify, scan, quarantine, or interfere with trusted Softdrive components. Administrators can configure folder exclusions for Microsoft Defender Antivirus or use certificate-based indicators in Microsoft ...

OverviewStarting with Softstream version 4.8.0, organization administrators can use Version Locking to control when a new Softstream version is deployed across their organization.Version Locking pins the organization to a selected version and keeps the Softstream launcher, client, and server components aligned with the organization-approved version.ImportantVersion Locking s...